worksheets

Print this worksheet and answer these questions

1.Which option best describes a mission statement? (a) statement that describes the purpose of the organisation. (b) statement in aplan describing the operations of a business over 6 months (c) a contract drawn up to evaluate the performance of a business.

2. You are using a photocopier when a message is displayed to 'call atechnician' what is the most appropriate action? (a) try to fix it yourself (b)do another task that does not involve photocopying (c) follow the policy and procedures Manual of your organisation (d) make a sign 'not working' and then find another photocopier to complete the task

3.which option best describes 'procrastination'? (a)organising the days tasks in the office and priortising the most important to the least (b) taking a short break after completing few tasks in the office (c)utilising your long break wisely (d) putting off a task because it seems too difficult or you are not organised

4. Which inquiry do you deal with first? (a) Fax (b) Email (c) Face to face (d) Memorandum

5. When creating a brochure on a topic which Microsoft Feature do you use? (a) Microsoft Office Access 2007 (b) Microsoft Office Excel 2007 (c) Microsoft Office Power Point 2007 (d) Microsoft Office Publisher 2007